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Services & After Sales Support

Maintenance Services

PT. SRP focus is to provide plant performance and avoid unnecessary repair cost and production lost. Our after sales services are carried out by qualified and trained technicians.

Equipment Calibration Services

PT. SRP provides calibration services to meet customers' quality requirements. PT. SRP invest in calibration tools to meet customers demand. The services are carried out by our certified technical staff.

Equipment Operation Training

PT. SRP provide training for customers after installation or when customer needs required knowledge. Training can be conducted on site or class room.

Commissioning and Testing

Our qualified technicians conduct testing and commissioning after finish installation to ensure equipment run smoothly.

Spare parts management and sourcing network of parts

PT. SRP provide spare part management for customer in a timely manner. We ensure parts are original and we make sure that we deliver in a responsive time. If parts are not available on time, we provide sourcing locally with approval from our principals.

Technical Assistance

Our technical staffs are available when customer needs assistance. Our technical staffs can come onsite or if urgent by phone.